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Event Details
A packed and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff.
It will help delegates to break down their new responsibilities into easily achievable stages of development, and to approach their role with confidence.
It is particularly recommended for anyone new to the role of management and supervision, or for anyone who is undertaking a management or team leadership role without having prior training or receiving specific support.
Delegates will learn:
- How to be accountable for their own and others' actions
- How to incorporate best practice in management and supervision
- How to develop their own management and supervisory style
- How to develop and effectively lead a team
- How to get the best out of different people
- How to give and receive feedback and criticism positively
"The ‘what kind of manager are you?’ quiz and continuum allowed you to evaluate your own skills and recognise areas for improvement"
“The course included plenty of real situations and how to overcome them – and an outside view point of how we do things was really eye-opening.”
“Excellent – it gave me an invaluable insight into how to deal with the problems I face each day – I am more likely to be a more effective manager, and get a lot less stressed!”·
“Brilliant – very valuable and would strongly recommend the course.”
Course Outline available for download at: http://www.h2training.com/new_management_outline_2009.pdf
Download our Open Course Brochure, with details of all our open courses (513kb pdf):
http://www.h2training.com/H2_open_course_brochure_2009.pdf
Booking Terms and Conditions
When you complete your registration through eventbrite, you are making a commitment to purchase, and you are entering into a legally binding agreement with H2 Training & Consultancy Ltd. that is subject to our terms of payment, cancellation and transfer. A full set of terms and conditions can be downloaded at:
When & Where
Central London, to be advised
London
United Kingdom
Wednesday, November 4, 2009 at 10:30 AM - Thursday, November 5, 2009 at 4:30 PM (GMT)
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Hosted By
H2 Training & Consultancy Ltd
H2: Putting the “how to” into personal and organisational effectiveness
We have been providing specialist training and consultancy in the field of personal and inter-personal effectiveness since July 2000. H2 has become known not only for the provision of the highest quality training and development services, but also for its continuing ethical approach to business.
Over the years, we have developed a wide range of training courses and coaching programmes to suit the ever-changing needs of our customers, including:
Assertiveness Skills... Career Development... Communication Skills... Counselling Skills... Customer Service... Dealing With Conflict... Delegation Skills... Effective Meetings... Effective Team Work... Emotional Intelligence... Evaluation and Monitoring... Influencing Skills... Interviewing Skills... Management and Supervision... Managing Change... Managing Performance... Managing Under Pressure... Managing your Manager... Minute Taking... Negotiation Skills... Performance Reviews and Appraisals... Personal Development Planning... Presentation Skills... Project Management... Report Writing... Sales Process... Sales Skills... Selling through Customer Service... Stress Management... Supporting & Developing Team Members... Team Building... Team Leadership... Telephone Skills... Time Management... Training for trainers...
